/[dtapublic]/sf_code/esrgpcpj/doc/engman01/c_sup0/c_sup0.tex
ViewVC logotype

Contents of /sf_code/esrgpcpj/doc/engman01/c_sup0/c_sup0.tex

Parent Directory Parent Directory | Revision Log Revision Log


Revision 26 - (show annotations) (download) (as text)
Sat Oct 8 06:57:57 2016 UTC (7 years, 4 months ago) by dashley
File MIME type: application/x-tex
File size: 8711 byte(s)
Initial commit.
1 %$Header: /cvsroot/esrg/sfesrg/esrgpcpj/doc/engman01/c_sup0/c_sup0.tex,v 1.2 2002/06/26 01:01:49 dtashley Exp $
2 %
3 \chapter[Support And Collaboration]
4 {Obtaining Support And Collaborating Electronically}
5 \label{csup0}
6
7 This chapter outlines support options; specifically:
8
9 \begin{itemize}
10 \item How to obtain support if \emph{The \tsname{}} does not
11 behave as expected.
12 \item How to obtain support if there is difficulty building the
13 tool set from source code.
14 \item How to obtain support in collaboration (in contributing to
15 the book, or in extending the tool set).
16 \item How to report tool bugs or errors/omissions in documentation.
17 \end{itemize}
18
19 %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
20 %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
21 %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
22 \section{Mailing List Support And Collaboration}
23 \label{csup0:smls0}
24
25 \index{mailing lists}\index{discussion lists}
26 The foremost support option is to join one of the mailing lists
27 listed in Table \ref{tbl:csup0:smls0:01}.
28
29 \begin{table}
30 \begin{center}
31 \begin{tabular}{|l|l|l|}
32 \hline
33 Mailing List & Scope & Subscription, Moderation, \\
34 Base Name & & And Archive Availability \\
35 & & Policy \\
36 \hline
37 \hline
38 \texttt{esrgmgmt} & Used by the management & Subscription by invitation\\
39 & of the ESRG to discuss & only. Posts unmoderated \\
40 & research and policy & but must come from sub- \\
41 & & scribed members. Archives\\
42 & & available to subscribed \\
43 & & members only. \\
44 \hline
45 \texttt{esrgtsbug} & Discussion of tool set & Unmoderated subscription. \\
46 & bugs and suspected bugs. & Unmoderated posts. \\
47 & research and policy & Archives available to \\
48 & issues. & subscribed members only. \\
49 \hline
50 \texttt{esrgtsdev} & Discussion of tool set & Unmoderated subscription. \\
51 & software development. & Unmoderated posts. \\
52 & & Archives available to \\
53 & & subscribed members only. \\
54 \hline
55 \texttt{esrgtslic} & Discussion of tool set & Unmoderated subscription. \\
56 & license questions and & Unmoderated posts. \\
57 & issues. & Archives available to \\
58 & & subscribed members only. \\
59 \hline
60 \texttt{esrgtsusr} & Discussion of tool set & Unmoderated subscription. \\
61 & issues that arise through& Unmoderated posts. \\
62 & using the tool set, i.e. & Archives available to \\
63 & ordinary support & subscribed members only. \\
64 & questions. & \\
65 \hline
66 \hline
67 \texttt{esrgubka} & Discussion of all issues & Unmoderated subscription. \\
68 & related to the authorship& Unmoderated posts. \\
69 & and production of the & Archives available to \\
70 & companion book. & subscribed members only. \\
71 \hline
72 \hline
73 \texttt{esrgucsw} & Discussion of [primarily & Unmoderated subscription. \\
74 & research and best & Unmoderated posts. \\
75 & practice] issues in & Archives available to \\
76 & microcontroller software & subscribed members only. \\
77 & development. & \\
78 \hline
79 \end{tabular}
80 \end{center}
81 \caption{Support And Collaboration Mailing Lists Maintained By The ESRG}
82 \label{tbl:csup0:smls0:01}
83 \end{table}
84
85 To join one of the mailing lists listed in
86 Table \ref{tbl:csup0:smls0:01}, it is only necessary to
87 send an e-mail to the \index{mailing lists!subscribing}
88 list manager \index{ezmlm-idx@\texttt{ezmlm-idx}}(\texttt{ezmlm-idx}).
89 The request to subscribe must be sent to the e-mail address \\
90 \longthingindent\texttt{list-}\emph{basename}\texttt{-subscribe@esrg.org}, \\
91 where \emph{basename} is the base name supplied in
92 Table \ref{tbl:csup0:smls0:01}. For example, to join the
93 \texttt{esrgtsusr} mailing list, an e-mail must be sent to \\
94 \longthingindent \texttt{list-esrgtsusr-subscribe@esrg.org}. \\
95 The
96 \texttt{ezmlm-idx} list manager will
97 respond with a confirmation e-mail which must be replied to, and then
98 the subscription will be complete. After subscription, the subscribed
99 e-mail address will receive all postings to the list.
100
101 \index{mailing lists!posting}To post to a
102 list (after subscription), send an e-mail to \\
103 \longthingindent\texttt{list-}\emph{basename}\texttt{@esrg.org}, \\
104 where
105 \emph{basename} is the base name supplied in
106 Table \ref{tbl:csup0:smls0:01}. For example, to post to the
107 \texttt{esrgtsusr} mailing list, an e-mail must be sent to \\
108 \longthingindent\texttt{list-esrgtsusr@esrg.org}. \\
109 All lists allow attachments.
110
111 \index{mailing lists!unsubscribing}To unsubscribe
112 from a list, send an e-mail to \\
113 \longthingindent\texttt{list-}\emph{basename}\texttt{-unsubscribe@esrg.org}, \\
114 where
115 \emph{basename} is the base name supplied in
116 Table \ref{tbl:csup0:smls0:01}. For example, to unsubscribe from the
117 \texttt{esrgtsusr} mailing list, an e-mail must be sent to \\
118 \longthingindent\texttt{list-esrgtsusr-unsubscribe@esrg.org}.
119
120 The \texttt{ezmlm-idx} list manager will also allow past messages
121 to be automatically retrieved, and has other useful features.
122 To automatically obtain a list of
123 all commands that can be issued to the
124 \texttt{ezmlm-idx} list manager, an e-mail can be sent to \\
125 \longthingindent\texttt{list-}\emph{basename}\texttt{-help@esrg.org}, \\
126 where
127 \emph{basename} is the base name supplied in
128 Table \ref{tbl:csup0:smls0:01}.
129 For example, to obtain help for the
130 \texttt{esrgtsusr} mailing list, an e-mail can be sent to \\
131 \longthingindent\texttt{list-esrgtsusr-help@esrg.org}. \\
132 The \texttt{ezmlm-idx} list manager will reply with
133 a help message.
134
135
136 %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
137 %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
138 %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
139 \section{Contacting Individuals Within The ESRG}
140 \label{csup0:scin0}
141
142 Directly contacting individuals within the ESRG is not recommended.
143 There are several reasons for this:
144
145 \begin{itemize}
146 \item A post to one of the mailing lists is more likely to put the
147 problem or question in the hands of the person who is best able
148 to answer it.
149 \item E-mails sent to individuals are not automatically archived.
150 \item Answers to e-mails sent to individuals do not receive the
151 benefits of peer review.
152 \item E-mail sent to individuals may result in an inordinate
153 support load on some individuals.
154 \end{itemize}
155
156 For this reason, please do not send e-mails with questions
157 or requests for support directly
158 to individuals within the ESRG.
159
160
161 %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
162 %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
163 %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
164
165
166
167 %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
168 %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
169 %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
170 \noindent\begin{figure}[!b]
171 \noindent\rule[-0.25in]{\textwidth}{1pt}
172 \begin{tiny}
173 \begin{verbatim}
174 $RCSfile: c_sup0.tex,v $
175 $Source: /cvsroot/esrg/sfesrg/esrgpcpj/doc/engman01/c_sup0/c_sup0.tex,v $
176 $Revision: 1.2 $
177 $Author: dtashley $
178 $Date: 2002/06/26 01:01:49 $
179 \end{verbatim}
180 \end{tiny}
181 \noindent\rule[0.25in]{\textwidth}{1pt}
182 \end{figure}
183 %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
184 %$Log: c_sup0.tex,v $
185 %Revision 1.2 2002/06/26 01:01:49 dtashley
186 %Edits, safety checkin.
187 %
188 %Revision 1.1 2002/06/25 02:42:44 dtashley
189 %Initial checkin.
190 %
191 %End of C_SUP0.TEX.

dashley@gmail.com
ViewVC Help
Powered by ViewVC 1.1.25